Roles

Owner, administrator, and manager — what each role can do in your workspace.

Updated Sep 30, 2026

Everyone in a workspace has one of three roles:

Owner — the account that created the workspace. There is one owner.
Administrator — full access, except the owner-only actions below. New invites default to this role.
Manager — works the request pipeline only.

Permissions

Action	Owner	Administrator	Manager
View Requests, Abandoned, and Analytics	Yes	Yes	Yes
Setup pages (Booking Forms, Business Profiles, Service Areas, Services, Schedules)	Yes	Yes	Hidden
Integrations	Yes	Yes	Hidden
Open Account → Organization	Yes	Yes	No
Rename the workspace	Yes	No	No
Invite team members	Yes	Yes	No
Change a member's role	Yes	No	No
Remove a member	Yes	No	No
Start the trial, subscribe, or open Manage subscription	Yes	Yes	View only
Edit billing details and notification recipients	Yes	Yes	No
Your own Account → Settings	Yes	Yes	Yes

Managers only see the Manage section of the sidebar: Requests, Abandoned, and Analytics. On Subscription they see the plan, but the buttons are disabled.

Change a role

The owner changes roles from the Team card on Account → Organization. The owner's own row is marked Owner. That role can't be changed, and the owner can't be removed. See Team members.

Team members

Invite teammates, assign roles, and remove access from Account → Organization.

Workspace settings

Rename your organization, set timezones, change your password, and switch workspaces.